Posted on: 17 April 2020
Hospitals and nursing homes are not the only businesses that should know how to meet the special needs of people who suffer from dementia. Every business can invest in certification to become dementia-friendly whether it's a grocery store, a clothing outlet, or a restaurant. If your business hasn't yet become dementia-friendly, there has never been a better time to consider doing so. Here are just a few reasons why:
Create a Reliable Reputation
Making your business dementia-friendly will help you to create a reputation for being reliable and trustworthy as time goes on. When you are known for maintaining a trustworthy environment that caters to the needs of those with dementia, people will have peace of mind in knowing that you care about all of your customers' needs no matter their walks of life. And they will be more likely to frequent your business rather than one of your competitors.
Elder care facilities and retirement homes may even build up so much confidence in your company that they decide to bring their residents and patients to you exclusively, which can create guaranteed business for your company for many years to come.
Increase Your Revenue Over Time
Establishing a trustworthy reputation and being able to attract attention from people who suffer from dementia and their families should both help you increase your profit margins over time. Not many businesses are certified as dementia-friendly so customers are bound to refer their friends and family members to your business if you do a good job of meeting their unique needs.
You will have the ability to promote your business at dementia-related events and fundraisers that you sponsor, which will give you an opportunity to gain business from companies that sell dementia-related products such as medications and memory programs.
Improve the Customer Experience
Another good reason to get your business certified as dementia-friendly is to ensure that all of your customers enjoy a rich and comfortable experience. Becoming certified means that all of your employees understand the unique needs of those with dementia and know how to handle sensitive situations in a way that is private and discreet.
An enhanced experience will provide your customers with peace of mind and you can be proud of the fact that you aren't in business just to make money. You're there to help improve the quality of peoples' lives.
Contact a reliable dementia-friendly certification service to find out more about certifying your business and your employees.Share